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Evidence Guide: PSPWPI602B - Investigate complex issues

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPWPI602B - Investigate complex issues

What evidence can you provide to prove your understanding of each of the following citeria?

Research the scope of the investigation

  1. Research on industry/enterprise or issue to determine degree of complexity is conducted initially and throughout the investigation.
  2. Inter-organisation relationships are identified to determine jurisdiction.
  3. The scope of the investigation is determined in accordance with research data, and planning and implementation of the investigation are congruent with this scope.
Research on industry/enterprise or issue to determine degree of complexity is conducted initially and throughout the investigation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inter-organisation relationships are identified to determine jurisdiction.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

The scope of the investigation is determined in accordance with research data, and planning and implementation of the investigation are congruent with this scope.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine investigation issues

  1. Major investigation issues and stakeholders are identified.
  2. Barriers to investigation are identified and solutions are implemented.
  3. Potential for external interest or involvement is determined and dealt with in accordance with organisational policy and procedures.
Major investigation issues and stakeholders are identified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Barriers to investigation are identified and solutions are implemented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Potential for external interest or involvement is determined and dealt with in accordance with organisational policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan and conduct investigation

  1. Steps required to conduct the investigation are determined.
  2. Resources required to conduct the investigation are identified and obtained.
  3. The investigation timeframe is established in accordance with the organisation's guidelines.
  4. Investigation is conducted in accordance with the organisation's policy and procedures.
Steps required to conduct the investigation are determined.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resources required to conduct the investigation are identified and obtained.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

The investigation timeframe is established in accordance with the organisation's guidelines.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Investigation is conducted in accordance with the organisation's policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse information gathered during the investigation

  1. Information is analysed to identify relevant issues, inter-relationships, trends and potential impact on stakeholders and on similar industries.
  2. Findings of the analysis are determined and documented in accordance with the organisation's policy and procedures.
Information is analysed to identify relevant issues, inter-relationships, trends and potential impact on stakeholders and on similar industries.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Findings of the analysis are determined and documented in accordance with the organisation's policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Compile report

  1. Results of analysis of information are reported according to the organisation's policy and procedures.
  2. The findings from analysing information are used to provide advice or develop policies or solutions which meet client needs or organisation requirements.
Results of analysis of information are reported according to the organisation's policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

The findings from analysing information are used to provide advice or develop policies or solutions which meet client needs or organisation requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Units to be assessed together

Pre-requisite units that must be achieved prior to this unit:Nil

Co-requisite units that must be assessed with this unit:Nil

Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:

PSPETHC601B Maintain and enhance confidence in public service

PSPGOV601B Apply government systems

PSPMNGT602B Manage resources

PSPMNGT605B Manage diversity

PSPMNGT608B Manage risk

PSPMNGT611A Manage evaluations

PSPWPI601B Improve compliance through industry partnerships

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)

investigation of complex issues in a range of (3 or more) contexts (or occasions, over time)

Resources required to carry out assessment

These resources include:

legislation, policy, procedures and protocols relating to the investigation of complex issues in workplace legislative compliance

case studies and workplace scenarios to capture the range of situations likely to be encountered when investigating complex issues

Where and how to assess evidence

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when investigating complex issues, including coping with difficulties, irregularities and breakdowns in routine

investigation of complex issues in a range of (3 or more) contexts (or occasions, over time)

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

case studies

portfolios

projects

questioning

scenarios

authenticated evidence from the workplace and/or training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

Look for evidence that confirms skills in:

conducting investigations relating to legislative compliance

acting ethically and professionally

comprehending complex written information

writing reports and recommendations requiring precision of expression

planning

providing justification for scope and congruency decisions, and estimating impact on similar industries

using communication and conflict/dispute resolution

applying time management, planning, process mapping and decision making

adapting to changing circumstances and making decisions

Knowledge requirements

Look for evidence that confirms knowledge and understanding of:

principal legislation such as occupational health and safety, workers compensation, injury management and workplace relations

performance standard in the legislation

impact of hazards/issues on persons

industry practices where applicable such as awards and enterprise agreements

organisational policies and procedures related to compliance activities

principles of risk management including hierarchy of controls

technical features associated with hazards and potential risks as these relate to jurisdictional issues

investigation methodology and techniques

investigation management tools

basic understanding of the Australian legal system

aspects of civil, criminal, administrative law and jurisdictions

organisational policy and procedures

powers and restrictions to investigate

rules of evidence, types of evidence

reporting procedures which provide a written and/or electronic audit trail

confidentiality and privacy issues

procedures relating to lines of reporting

storage of evidence

Range Statement

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Complexity may include:

technical, legal, social

administrative

size - where the number of offences may be a factor in managing the investigation

involvement of other jurisdictions or other systems

level of public or political interest

international legislation

number of parties involved

Barriers may be:

political and community - stakeholder sensitivity

resources

geographical location

economic implication

cultural

language

availability of research data

availability of technical design information relevant to the investigation

External interests may be:

media

political

union

community

international/national industry

enterprise

academic

government organisations

Stakeholders may include:

community

the organisation's board

advisory council

Coroner

government organisations

managers

family members

politicians

peers

union

Commissioner

employers

designers

manufacturers

suppliers

importers

installers